Denton County Jail Information Page
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This page gives Denton County families one place to find verified Denton County Jail contact information, visitation guidance, inmate-search tools, commissary and telephone instructions, mailing rules, and current Texas Prison News reporting on the jail.
Information last verified September 9, 2026. Policies, providers, and fees change often — always confirm details with the Denton County Sheriff’s Office.
Denton County Jail Information
The Denton County Jail is run by the Denton County Sheriff’s Office at one jail complex in Denton. It serves Denton, Lewisville, Flower Mound, Little Elm, and the rest of Denton County. The Sheriff’s Office handles inmate services mainly through its online records search and its service providers rather than a public jail phone line.
- Operating agency
- Denton County Sheriff’s Office — Detention Bureau
- Jail facility
- Denton County Sheriff’s Office Jail
127 North Woodrow Ln., Denton, TX 76205
On-site video-visit entrance: 127 Woodrow Lane (south-east side of the complex, just north of Troy Lagrone Lane). - Inmate mailing address
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Personal mail is handled off-site (see Section 6):
Smart Communications / Denton County Jail
[Inmate name] #[booking/ID number]
PO Box 9144
Seminole, FL 33775-9144
Legal mail only → Denton County Jail, 127 North Woodrow Ln., Denton, TX 76205. - Telephone
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(940) 349-2012 — Denton County Sheriff’s Office
(844) 394-6639 — HomeWav (visitation support)
1-855-836-3364 — CorrectPay (commissary deposits)
1-727-349-1561 — Smart Communications (phone & mail) - Official email address
- The Sheriff’s Office does not publish a general jail email address. Use the inmate records search below, or contact the relevant service provider.
- Denton County Sheriff’s Office website
- dentoncounty.gov/Sheriff
- Official jail pages
- Inmate Services & Visitation · Inmate Handbook (PDF)
- Information last verified
- September 9, 2026, against the Denton County Sheriff’s Office Inmate Services & Visitation page.
Find Someone in the Denton County Jail
Denton County’s Public Access system has a Jail Records Search and a Jail Bond Records Search. It is the fastest way to confirm that someone is in custody in Denton County.
How to search
Open the page and choose Jail Records, then search by name. Narrow the results with a date of birth or the booking / ID number. Very recent bookings can take a few hours to appear.
A name and date of birth are all you need to find a record. You should not have to enter a Social Security number or other sensitive personal information to look someone up.
What you may need
- The person’s full legal name (try spelling variations and any former or maiden name).
- Their date of birth, to tell people apart when names are similar.
- Their booking / ID number. It must be printed on any mail you send and used for every deposit.
Confirm the identity
Before you send money or mail, match the full name and date of birth on the record to the person you are looking for. Do not rely on the name alone.
Booking information and charges
The Jail Records Search shows the booking date and charges; the Jail Bond Records Search shows bond amounts. For court dates and case status, use the county’s judicial records search. An arrest is not a conviction.
Visitation Information
All visits at the Denton County Jail are video visits through HomeWav. Every visitor must register online with HomeWav first, for either a remote visit or an on-site visit.
On-site visits
Saturdays, 8:00 a.m. to 7:30 p.m., at the Pod Jail Public Entrance on the Woodrow Lane side (127 Woodrow Lane). Two public kiosks. You must schedule at least 24 hours ahead, and the inmate has to approve the visit. Arrive no earlier than 10 minutes before your time; if the room is full you may be asked to wait in your vehicle.
Remote (at-home) visits
Every day, 7:30 a.m. to 9:00 p.m. Remote visits cannot be scheduled — register with HomeWav and log in so you show as online, and the inmate starts the call when they choose. Remote visits may be limited by the inmate’s classification and housing.
Rules
- Up to three visitors per visit, and no more than two adults per kiosk.
- All inmates get up to two free on-site visits per week unless they are in disciplinary housing.
- Bring a valid government photo ID for an on-site visit. Only schedule an on-site visit if you are actually coming — repeated no-shows can cost you your visitation privileges.
HomeWav support: (844) 394-6639, 7 days a week, 8:00 a.m.–5:00 p.m. Central. Remote-visit fees are set by HomeWav and can change.
Commissary and Money Deposits
Money for commissary and money for phone calls go to two separate accounts with two different providers.
Commissary account — CorrectPay
- Online at CorrectPay.com (set up an account), or by phone at 1-855-836-3364.
- If the account balance is over $300, credit-card deposits are not allowed — the deposit must be made in cash at the facility.
Phone (debit) account — Smart Communications
Add funds at SmartInmate.com or by calling customer support at 1-727-349-1561. You must create an account first.
You will need the person’s name and booking / ID number for either account.
Deposit fees are set by the providers and are shown before you confirm payment. Check the current amount at checkout.
Telephone Calls and Communication
Inmate telephone service and electronic mail at the Denton County Jail are provided by Smart Communications through its SmartInmate platform.
Set up a phone account
- Create an account at SmartInmate.com.
- Add the incarcerated person using their name and booking / ID number.
- Add funds to the phone debit account — or call support at 1-727-349-1561.
Video visits are handled separately, through HomeWav (see Section 3).
Call and message rates are set by the provider and can change. Check the current pricing in your SmartInmate account before adding a large balance.
Mailing Instructions
Personal (non-legal) mail to the Denton County Jail is processed off-site by Smart Communications, scanned, and made available to the incarcerated person on a kiosk. Do not send personal mail to the jail’s street address.
Personal mail address
Smart Communications / Denton County Jail
[Inmate name] #[booking / ID number]
PO Box 9144
Seminole, FL 33775-9144
Legal / privileged mail address
Denton County Jail
[Inmate name] #[booking / ID number]
127 North Woodrow Ln., Denton, TX 76205
Print the inmate’s name and booking / ID number clearly on the outside of every envelope or postcard. Senders are encouraged to sign up for MailGuard Tracker to follow delivery and get a notice if mail is rejected. After release, a person can log in at SmartInmate.com to download their scanned mail, photos, and messages for free.
The rules on what may be sent — and how to order books — are in the Inmate Handbook. Money orders and checks are not accepted as mail; use the deposit options in Section 4.
Frequently Asked Questions
How do I find out if my loved one is in the Denton County Jail?
Use Denton County’s Public Access and choose Jail Records, then search by name. If a recent booking is not showing yet, check again in a few hours.
How do I find their booking number and charges?
The Jail Records Search shows the booking date and charges; the Jail Bond Records Search shows bond amounts. For court dates and case status, use the county’s judicial records search. You will need the booking / ID number for mail and for deposits.
How does visitation work?
All visits are video visits through HomeWav, and every visitor must register at homewav.com first. On-site visits are Saturdays 8 a.m.–7:30 p.m. at the Woodrow Lane public entrance, scheduled at least 24 hours ahead and approved by the inmate. Remote (at-home) visits run every day 7:30 a.m.–9 p.m. and cannot be scheduled — log in so you show as online and the inmate starts the call.
How many visits are allowed, and who can come?
Each inmate gets up to two free on-site visits per week unless they are in disciplinary housing. Up to three visitors per visit, with no more than two adults per kiosk. Bring a valid photo ID for an on-site visit.
How do I send money for commissary?
Use CorrectPay — online at CorrectPay.com or by phone at 1-855-836-3364. If the account is already over $300, a credit-card deposit is not allowed and you must deposit cash at the facility. Phone-call money is separate and goes through Smart Communications.
How do I receive telephone calls from someone in the jail?
Create an account at SmartInmate.com, add the person with their name and booking / ID number, and add funds to the phone debit account. Support is 1-727-349-1561. Rates are set by the provider and can change — check them before adding a large balance.
How do I send mail to someone in the Denton County Jail?
Send personal mail to: Smart Communications / Denton County Jail, [name] #[booking/ID number], PO Box 9144, Seminole, FL 33775-9144. It is scanned and viewed on a kiosk. Print the name and booking number on the outside. Legal mail goes to Denton County Jail, 127 North Woodrow Ln., Denton, TX 76205. What may be sent, and how to order books, is in the Inmate Handbook.
Can I get copies of the mail after release?
Yes. After release, the person can log in at SmartInmate.com with their inmate number and password and download their scanned postal mail, photos, and messages for free. Friends and family can also use MailGuard Tracker to follow delivery while the person is inside.
How do I report a medical or safety concern?
Call the Denton County Sheriff’s Office at (940) 349-2012. In an emergency, call 911. Serious concerns about jail conditions can also be raised with the Texas Commission on Jail Standards, which regulates every county jail in Texas.
Where can I find the latest Denton County Jail news?
Texas Prison News tracks the Denton County Jail. See the “Latest News About Denton County Jail” section below, which updates automatically as we publish new reporting.
Latest News About Denton County Jail
Reporting from Texas Prison News that is tagged to the Denton County Jail. This list updates on its own — no article text is copied here by hand.
Texas Prison News has not published any articles tagged Denton County Jail yet. When we do, they will appear here automatically — nothing on this page has to be updated by hand. In the meantime, browse our County Jail Watch coverage.
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Texas Prison News is not affiliated with the Denton County Sheriff’s Office and does not process visits, money, mail, or calls. Information verified September 9, 2026 from official and provider sources; policies and fees change — confirm critical details with the Sheriff’s Office.


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