Accountability.Hays County Jail Information Page
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This page gives Hays County families one place to find verified Hays County Jail contact information, visitation guidance, inmate-search tools, commissary and telephone instructions, mailing rules, and current Texas Prison News reporting on the jail.
Information last verified September 9, 2026. Policies, providers, and fees change often — always confirm details with the Hays County Sheriff’s Office.
Hays County Jail Information
The Hays County Jail is run by the Hays County Sheriff’s Office Corrections Bureau (Captain Julie Villalpando) at the Hays County Law Enforcement Center in San Marcos. It serves San Marcos, Kyle, Buda, Wimberley, Dripping Springs, and the rest of Hays County.
- Operating agency
- Hays County Sheriff’s Office — Corrections Bureau
- Jail facility
- Hays County Jail, Hays County Law Enforcement Center
1307 Uhland Road, San Marcos, TX 78666 - Inmate mailing address
-
Personal mail is handled off-site (see Section 6):
[Inmate first & last name] [ID number]
C/O Securus Digital Mail Center-Hays County, TX
PO Box 21167
Tampa, FL 33622
Legal mail, publications & money orders only → the jail address above. - Main telephone numbers
-
(512) 393-7800 — Corrections Bureau (main)
(512) 393-7832 — Jail Records
(512) 393-7366 — Visitation
(512) 393-7807 / (512) 393-7690 — Bond Information - Official email address
- The Sheriff’s Office does not publish a general jail email address. On-site visitation appointments can be booked by phone or by email through the visitation office; call (512) 393-7366 for details.
- Hays County Sheriff’s Office website
- hayscountytx.gov — Corrections Bureau
- Official jail pages
- Corrections Bureau · Jail Questions & Answers
- Information last verified
- September 9, 2026, against the Hays County Sheriff’s Office Corrections Bureau and Jail Questions & Answers pages.
Find Someone in the Hays County Jail
Hays County posts Jail Records and Jail Bond Records through its Court & Jail Public Records portal. It is the fastest way to confirm that someone is in custody in Hays County.
How to search
Open the portal and choose Jail Records, then search by name. Use Jail Bond Records to check bond amounts. Once a person no longer shows on the roster, they have been released. Very recent bookings can take a few hours to appear.
A name and date of birth are all you need to find a record. You should not have to enter a Social Security number or other sensitive personal information to look someone up.
What you may need
- The person’s full legal name (try spelling variations and any former or maiden name).
- Their date of birth, to tell people apart when names are similar.
- Their SPIN (Sheriff’s Personal Identification Number), also called the ID number. You must put it on all mail and on every money order.
Confirm the identity
Before you send money or mail, match the full name and date of birth on the record to the person you are looking for. Do not rely on the name alone.
Booking information, charges, and alerts
For charges and court dates: felony cases go through the Hays County District Clerk (512) 393-7660; misdemeanors go through the Hays County Clerk (512) 393-7330. To be notified before someone is released, register with the Texas IVSS system at (866) 268-8959 (24/7, English or Spanish). An arrest is not a conviction.
Visitation Information
Hays County offers off-site (from-home) video visits through Securus and on-site visits by appointment. There are no walk-up visits.
Off-site video visits
Scheduled Sunday through Saturday, 7:30 a.m. to 9:00 p.m., through the Securus Video Visitation website. The registering visitor must be 17 or older and show a valid government photo ID at sign-up; approval usually takes 24–48 hours. Each visit is 25 minutes, and an inmate may have up to two off-site video visits per day. Anyone under 17 must have a parent or guardian present.
On-site visits
By appointment only — call the visitation line at (512) 393-7366 during visiting hours Monday through Friday, up to one month in advance. On-site visits are held Monday, Thursday, and Friday, plus Tuesday late afternoon and evening, in 20-minute slots. Two on-site visits per week, one per day. The inmate must have completed a visitation card. No on-site visits on Thanksgiving, Christmas, or New Year’s Day.
Rules
- No nudity, provocative, or tight-fitting clothing. No recording or photographing the inmate during a visit.
- Non-attorney visits are recorded and monitored. Attorneys may visit at any time with proper ID.
- Being under the influence, showing contraband, or displaying gang signs can cancel the visit and bar you from future visits.
Video-visit help: Securus at (800) 844-6591. Schedules and fees can change — confirm before you book.
Commissary and Money Deposits
Money goes into the person’s Inmate Trust Fund, run through Access Corrections. Friends and family can also order commissary packages through Access Securepak (Keefe).
Deposit methods
- Online or phone: AccessCorrections.com or (866) 345-1884.
- Lobby kiosk at the Hays County Law Enforcement Center, 1307 Uhland Road — Monday to Friday, 8:00 a.m. to 5:00 p.m. (not on county holidays); takes cash and credit or debit cards.
- Cash at a store — register with Cash Pay Today, get a barcode, and pay cash at CVS, Dollar General, Family Dollar, 7-Eleven, and more.
- Money order by U.S. Mail to the jail (see Section 6), addressed to the Inmate Trust Fund, showing the inmate’s full name and SPIN. It must be received by 8:00 a.m. Monday to count for that week’s commissary. Cash is not accepted by mail.
Access Securepak
Order snack, hygiene, ready-to-eat, and clothing packages for delivery on the next commissary run — a $100 per week limit, separate from normal commissary. Order online at the Access Catalog site or call (800) 546-6283 (Mon–Fri 7:30 a.m.–11 p.m. CT, Sat 10 a.m.–4 p.m. CT).
Deposit fees are set by the provider and are shown before you confirm payment. Money for phone calls is a separate account (see Section 5).
Telephone Calls and Communication
Inmate telephone service at the Hays County Jail is provided by Securus Technologies. On the Securus site, choose Texas and then Hays County Jail.
Ways to pay for calls
- AdvanceConnect — a prepaid account so your loved one can call you.
- Direct Bill — calls billed to you monthly; a credit check is required. Best for attorneys, bail bondsmen, and families of long-stay inmates.
Securus customer support: (800) 844-6591. The jail does not pass messages to inmates unless it is a verified emergency.
Call rates and fees are set by the provider and can change. All calls except properly arranged attorney calls may be recorded and monitored.
Mailing Instructions
The Hays County Law Enforcement Center does not accept personal mail. Personal mail goes to the Securus Digital Mail Center, is scanned, and is delivered to the incarcerated person on tablets and kiosks.
Personal mail address
[Inmate first & last name] [ID number]
C/O Securus Digital Mail Center-Hays County, TX
PO Box 21167
Tampa, FL 33622
Mail is scanned front side only — do not write on the back of pages, or the mail is returned. Originals are kept 30 days by Securus, then destroyed; to get personal mail back, include a self-addressed, stamped envelope. Paper larger than 8½″ × 11″, non-paper items, packages, and certified mail are returned to sender.
Photos
Up to 10 photos per mailing (more than 10 = the whole letter is returned), each no larger than 4″ × 6″. No Polaroids or self-developing photos, no photos from visitation, and nothing showing drugs, alcohol, criminal activity, or pornography.
Send directly to the jail (1307 Uhland Road)
Legal mail, pre-approved publications sent directly from a publisher or authorized retailer, and money orders for the Inmate Trust Fund go to:
[Inmate first & last name] [ID number]
Hays County Jail, TX
1307 Uhland Road
San Marcos, TX 78666
Frequently Asked Questions
How do I find out if my loved one is in the Hays County Jail?
Use the county’s Court & Jail Public Records portal and choose Jail Records, then search by name. Once someone no longer appears on the roster, they have been released. To be notified before a release, register with Texas IVSS at (866) 268-8959.
How do I find their SPIN (ID number) and charges?
The Jail Records search shows the ID/SPIN and booking information; Jail Bond Records shows bond amounts. The jail does not track court dates — contact the Hays County District Clerk (512-393-7660) for felonies or the Hays County Clerk (512-393-7330) for misdemeanors. You will need the SPIN for mail and money orders.
What happens when someone is booked into the jail?
They are searched, the arrest report is completed, and they are fingerprinted and photographed. After processing they wait in a holding cell for magistration, where a judge explains their rights and the charges and sets bail. How long this takes depends on how many people are being processed and the judge’s schedule.
How does off-site video visitation work?
Register on the Securus Video Visitation website (visitor must be 17+ with a government photo ID; approval takes 24–48 hours) and schedule a visit Sunday–Saturday, 7:30 a.m.–9 p.m. Each visit is 25 minutes, and an inmate can have up to two off-site video visits a day. Anyone under 17 needs a parent or guardian present. Help: Securus (800) 844-6591.
How do I schedule an on-site visit?
On-site visits are by appointment only — call (512) 393-7366 during visiting hours Monday through Friday, up to a month in advance. On-site visits are held Monday, Thursday, and Friday, plus Tuesday afternoon and evening, in 20-minute slots. Two per week, one per day; the inmate must have a completed visitation card. Arrive on time or you will need to reschedule.
How do I send money for commissary?
Deposit to the Inmate Trust Fund through Access Corrections — online, by phone at (866) 345-1884, at the lobby kiosk (Mon–Fri 8 a.m.–5 p.m.), or with cash at a store through Cash Pay Today. You can also mail a money order to the jail with the inmate’s name and SPIN, received by 8 a.m. Monday to count that week. Access Securepak (800-546-6283) handles gift packages, $100/week limit.
How do I receive telephone calls from someone in the jail?
Set up an account with Securus (choose Texas, then Hays County Jail): AdvanceConnect is a prepaid account so your loved one can call you; Direct Bill bills calls to you monthly and needs a credit check. Support is (800) 844-6591. The jail does not pass messages to inmates except for a verified emergency.
How do I send mail to someone in the Hays County Jail?
Personal mail goes to: [name] [ID number], C/O Securus Digital Mail Center-Hays County, TX, PO Box 21167, Tampa, FL 33622. It is scanned front-side only (no writing on the back) and shown on a tablet. Up to 10 photos per mailing, each 4″×6″ or smaller, no Polaroids. Legal mail, publications direct from a publisher, and money orders go to the jail at 1307 Uhland Road, San Marcos, TX 78666.
How do I pick up an inmate’s property?
Property can be picked up Monday through Friday, 8 a.m. to 4 p.m. (except holidays). The inmate must complete a property release card at least 24 hours in advance naming who may collect it, and that person must show a state-issued ID. Unclaimed property is destroyed or donated after 30 days for transfers, or seven days after notice of excess property.
How do I report a medical or safety concern?
Call the Hays County Corrections Bureau at (512) 393-7800. In an emergency, call 911. Serious concerns about jail conditions can also be raised with the Texas Commission on Jail Standards, which regulates every county jail in Texas.
Where can I find the latest Hays County Jail news?
Texas Prison News tracks the Hays County Jail. See the “Latest News About Hays County Jail” section below, which updates automatically as we publish new reporting.
Latest News About Hays County Jail
Reporting from Texas Prison News that is tagged to the Hays County Jail. This list updates on its own — no article text is copied here by hand.
Texas Prison News has not published any articles tagged Hays County Jail yet. When we do, they will appear here automatically — nothing on this page has to be updated by hand. In the meantime, browse our County Jail Watch coverage.
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Texas Prison News is not affiliated with the Hays County Sheriff’s Office and does not process visits, money, mail, or calls. Information verified September 9, 2026 from official and provider sources; policies and fees change — confirm critical details with the Sheriff’s Office.